Everytime I try to open it, I get the message: 'The item you selected is unavailable. Dear Tenforums users, Since a few weeks I found myself unable to open any documents (Word, Powerpoint) from the 'Recent files list' in my office applications. You can see the icons to the left of the files in Internet Explorer when going to Documents. Windows 10 Office 365 cannot open files from: recent file list. I have ran a repair on Office, re-installed office, recreated Windows icons, and opened the programs in Safe Mode to no avail. This way if you prefer to work in the Microsoft 365 desktop apps most of the time, you can get to work in fewer clicks by turning on this feature. The two I have found are and neither have resolved our issue. We've designed an experience where you get to decide what you prefer, and then your links open in your preferred mode - either the Office web apps or the Office desktop apps. ![]() There's barely any information on it when Googling this and they all seem to lead to dead ends for us. Under Set up and configure your Office desktop apps, click Setup, and then confirm when you're prompted to run the Microsoft 365 Desktop Setup Tool. Whenever they go to open a document through an Office product (Word/Excel: File>Open>Computer>Browse) the documents appear but they're missing the icons next to their name. In a web browser, browse to sign in, and then click Downloads in the right pane. It's not really a huge problem but more as an annoyance.
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